Bonus Terms And Conditions
- Core Promotion Rules
- Who Can Take Part?
- Activating an Offer
- How Playthrough Operates
- How Games Count
- Bet Limits During Playthrough
- When a Bonus Ends
- Accessing Withdrawable Funds
- Giving Up a Promotion
- Unacceptable Promotional Play
- Accounts and Shared Equipment
- Free Spin Conditions
- Deposit Method Exclusions
- Updates to Promotional Offers
These Bonus Terms and Conditions govern promotions made available by Betman Casino to customers in Australia. Every promotion is offered in addition to the general site terms, and the terms for a particular offer may include extra requirements, restrictions or definitions that apply only to that promotion.
By claiming or using a promotion, you confirm that you have read and accepted the applicable conditions. Betman Casino customers must be at least 18 years old, and promotional benefits are available only where the customer and the relevant activity meet the requirements stated for the offer.
Core Promotion Rules
Promotions may include welcome offers, deposit incentives, free spins, cashback, tournaments or other rewards. Each offer will identify its qualifying period, eligible games, claim process, wagering conditions and any applicable limits. The promotion-specific wording takes priority where it sets a requirement that is different from these general rules.
Unless an offer states otherwise, a bonus is intended for recreational play and may not be exchanged for cash immediately after being credited. Betman Casino may review account activity before approving a bonus, related winnings or a withdrawal.
Who Can Take Part?
Promotions are generally available only to customers who satisfy the eligibility criteria shown in the relevant offer. Restrictions may apply by country, account status, promotion type, payment method or previous participation. A customer must hold one valid account and provide accurate account information.
Betman Casino may exclude customers from a promotion where participation would conflict with the offer terms, account controls, responsible gambling measures or applicable operational restrictions. An offer cannot be transferred, sold or assigned to another person.
Activating an Offer
Some promotions require an opt-in action, such as selecting a bonus before making a qualifying deposit. Others may be applied automatically when the stated requirements are met. Customers are responsible for checking the individual offer and completing every required step within the specified qualifying period.
A qualifying deposit must be successfully received and accepted. Reversed, cancelled, charged-back or otherwise unsuccessful transactions will not normally qualify. If a bonus code is required, it must be entered exactly as instructed and may not be accepted after the relevant transaction has been completed.
How Playthrough Operates
Where a promotion includes a wagering requirement, the bonus terms will state the applicable playthrough value. In general, playthrough means that qualifying bets must reach the required total before bonus funds and associated winnings become eligible for withdrawal.
As bets are placed on eligible games, the qualifying amount is accumulated according to the contribution rules for those games. A bet may contribute fully, partly or not at all, depending on the category and the specific offer. Bets that are voided, cancelled or placed on excluded products will not normally advance progress.
Wagering must be completed within the timeframe stated in the individual promotion. The customer can use the promotional balance and any eligible winnings for play, but the availability of funds does not remove the requirement to complete the applicable playthrough.
How Games Count
Not every game contributes to wagering in the same way. The offer details will identify the qualifying products and explain how each category affects progress. Unless the promotion says otherwise, the following broad categories may be treated differently:
- Online slots and similar games may provide the primary contribution towards wagering.
- Table games may provide a reduced contribution or may be excluded.
- Live dealer games may have separate contribution rules.
- Jackpot, progressive or special-feature games may be excluded from selected offers.
- Video poker, specialty games and other products may contribute differently depending on the promotion.
Customers should review the game information attached to the offer before playing. Betman Casino may change the list of eligible games for future promotions, but the applicable terms will govern an offer already claimed.
Bet Limits During Playthrough
An individual promotion may restrict the maximum stake permitted while wagering is in progress. The applicable cap is the value stated in that promotion and may apply to each spin, hand, round or other wager, including combined or multi-line bets where relevant.
This restriction helps keep promotional play consistent with the purpose of the offer and reduces strategies designed to complete wagering through unusually large or concentrated bets. If a customer exceeds the stated cap, Betman Casino may remove the bonus and winnings generated from it, subject to a review of the account activity.
When a Bonus Ends
Bonuses and promotional rewards remain available only for the period stated in the relevant offer. The expiry point may apply to claiming the reward, using it, completing wagering or all of these stages. Any unused bonus balance and related promotional benefits may be removed when the applicable deadline passes.
Customers should check the account display and the individual promotion for the relevant timing information. A bonus that has expired cannot normally be restored, and activity after expiry will not create a right to the expired benefit.
Accessing Withdrawable Funds
Bonus funds are usually restricted until all required conditions have been met. Once wagering is completed, any remaining balance may become available for withdrawal, subject to account verification, payment checks, applicable limits and the general site terms.
Betman Casino may delay or decline a withdrawal where the promotion has not been completed, the balance includes funds linked to an invalid transaction, or account activity requires review. Completing playthrough does not remove other applicable withdrawal conditions or authorise a customer to use more than one account.
Giving Up a Promotion
A customer may request cancellation of an active bonus where the relevant offer permits cancellation. Cancelling a bonus will generally remove the unused promotional balance and may also remove winnings generated from that bonus. Any wagering progress connected with the cancelled offer will normally be lost.
Customers should consider the effect of cancellation before requesting it. Once a bonus has been cancelled or removed, Betman Casino may not be able to reinstate it or restore the associated progress.
Unacceptable Promotional Play
Promotional benefits must be used in good faith and in accordance with the stated purpose of the offer. The following conduct may be treated as bonus abuse, irregular play or an attempt to obtain an unfair advantage:
- Creating or using accounts for the primary purpose of collecting the same promotion more than once.
- Providing false, incomplete or misleading information during registration or verification.
- Using payment instruments, accounts or funds that do not belong to the registered customer.
- Coordinating play with other customers to manipulate a promotion or share its benefits.
- Using automated tools, scripts, software or other methods that interfere with normal gameplay.
- Placing bets in patterns designed mainly to satisfy wagering while limiting genuine game risk.
- Exploiting technical faults, pricing errors, game malfunctions or unclear promotional behaviour.
- Attempting to withdraw funds before completing the stated promotional conditions through an unauthorised method.
Where such activity is identified, Betman Casino may cancel the offer, remove related winnings, restrict future promotional access or take further action permitted under the general site terms.
Accounts and Shared Equipment
Promotions are normally limited to one per customer, household, address, payment method, device or network environment where the individual offer states such a restriction. Shared computers, phones or internet connections can make account activity appear connected, so customers should not use another person’s account to claim or play a promotion.
Betman Casino may investigate accounts that show common details, payment arrangements, devices or play patterns. Customers must not open additional accounts to bypass promotional limits, account controls or a previous exclusion from an offer.
Free Spin Conditions
Free spins may be limited to a specified game, stake level, number of rounds or qualifying period. They may be credited automatically or require activation, and the individual offer will explain when they must be used.
Winnings generated by free spins are usually credited as bonus funds or promotional winnings rather than immediately withdrawable cash. They may be subject to a separate wagering requirement, maximum withdrawal rule or other condition stated in the offer. If no qualifying condition is completed before the applicable deadline, the free spins and any associated promotional value may expire.
Deposit Method Exclusions
Certain deposit methods may be excluded from promotions. The offer may identify eligible methods, exclude particular payment types or require a minimum qualifying deposit made through an approved channel.
A deposit made with an excluded method may be accepted into the account but still fail to qualify for the promotion. Customers should check the payment conditions before depositing, especially where a transaction is processed through an intermediary, voucher or alternative payment service.
Updates to Promotional Offers
Betman Casino may amend, suspend or withdraw a promotion where necessary for operational, technical, security or commercial reasons. Future claims will be governed by the version of the offer displayed at the time of participation. Changes will not normally affect conditions that have already been satisfied, unless action is required to correct an error, prevent abuse or protect the integrity of the promotion.
If you believe a promotional balance or result has been applied incorrectly, please use the Betman Casino contact page and provide the relevant account and offer details. You may also write to [email protected]. Customers remain responsible for reading the current offer terms before claiming a promotion.
Last updated: